Billing FAQ's - Billing Cycles and Renewals

What are the billing cycles available?

Depending on the purchased service, you have your choice of annual or bi-annual billing terms. A renewal reminder will be sent to the billing contact 30 days before the end of your hosting service. You may check for the details of your billing terms by logging into your Account Management panel.

When does the billing period commence?

For Hosting services, the billing period commences from the date the customer receives the configuration details of the hosting service.

For SSL Certificates, the billing period commences from the date the customer approves the purchase of the SSL Certificate upon complete payment.

For Domain Name services, the billing period commences from the date the customer’s domain name is activated. The confirmation of the domain name registration will be sent to the customer when it is completed. The activated date of the domain name will be mentioned in this email.