DNS Hosting FAQ's - General

What is DNS Hosting/Domain Redirection?

DNS Hosting or Domain Redirection is a service that allows the domain name to be used with a hosting service. When a domain name is newly registered, it does not point to any destination containing web content or email service. Therefore, DNS/Domain registration is required to direct the domain name can to its destination.

How do I modify my DNS records?

Login to your Account Management panel and choose the relevant domain name. Select ‘Modify’ and you will be brought to a page with multiple fields for you to modify the DNS records.

How long does it take for the DNS to propagate?

When controlling the DNS records of your domain name, changes to the records require a period of time before the new records can be recognized by the intended servers. The amount of time taken for new records to be recognized by the relevant servers is also known as the propagation period. Propagation may take up to 48 hours for changes to be recognized.

What affects DNS propagation delay?

TTL settings – The TTL settings can be configured for each DNS record in the zone file. TTL determines the interval which servers update their cache. The shorter the TTL interval, the earlier the name server will retrieve the updated DNS records from the zone file.

The ISP – ISPs follow their own practices to cache DNS records. In doing so, the ISP is able to minimize network traffic, which quickens browsing speed. There are ISPs who ignore TTL settings and update their cache following their own intervals.

Registry of Domain Name – As you make changes to your DNS zone file by changing the records, the updates are relayed to the registry of the domain name. The registry will have to update the changes to their root zone. Different registries will follow their own update intervals, which will affect propagation time.