goMobi General FAQ's
What is goMobi?
goMobi is a mobile website platform that enables you to create a mobile website that works on all devices [even PC’s] in minutes. With its intuitive and easy-to-use interface, your customers get immediate access to key information about your business and can contact you with one click or touch on their mobile phone, anywhere, anytime.
Will this replace my desktop site, or be in addition to my desktop site?
While your existing website is aimed at giving a full and comprehensive picture of your business, a mobile site allows you to deliver immediate access to what matters most when on the go. The two sites are complimentary and work together to make sure your customers are getting the most appropriate experience for their context and their device. For customers who do not yet have a desktop site and are maybe daunted by the prospect of having to build one, goMobi offers a really easy way to get up and running with a website that will work on both PCs and mobile phones.
What are the benefits to my customers?
Studies show that visitors who access a desktop site on their mobile phones complain about how much time and data is required to load the site and how hard it is to find the information they need. Most of these customers abandon such sites quickly out of frustration and are unlikely to return and, worse yet, look for a competitor with a more mobile-friendly site. A mobile site provides your visitors key information about your business, quickly. A goMobi site is designed with the mobile user in mind, so you save them time and money, and you easily convert them into happy, paying customers.
How will people actually get to my site?
There are four ways by which users can reach your site. The easiest way is to promote the site to your customers. For example, using goMobi you can send links via text message for your mobile site to your customers’ mobile phones so they always have your information at hand.
- 1 - Automatic redirection - add redirection code to your desktop site, so if your customers go to your desktop website on a mobile device they will be automatically redirected to your mobile site seamlessly. You can generate the code to add to your desktop site from the ‘Redirection Code Generator’ feature in the ‘Tools’ area or by clicking on the Finish button on the Control Panel.
- 2 - Generate the QR Code flyer from the ‘QR Code’ feature in the ‘Tools’ area. QR codes are a great way for people to go directly to your mobile site. You can easily generate a QR Code and/or marketing flyer with one click. You can print this and place it in your store/business location or include in any marketing materials so that people can scan the QR code with their phone and be brought directly to your mobile site. QR codes can be created to point to any page on your mobile site. Your QR code will always work, even if you change the domain of your mobile site.
- 3 - Search. Users on mobile devices increasingly see mobile sites returned in search results, so goMobi sites will increase your business’s visibility to mobile users.
- 4 - Add a link on your desktop website to your mobile site. This will help increase awareness that the mobile site is available.
How does goMobi help to increase a site’s visibility in mobile search engines?
Each goMobi site is built and optimized for SEO, as outlined in Google’s Search Engine Optimization Guide, which includes the automatic creation of a sitemap, well defined page titles and descriptions, optimised site structure for navigation, good URL structure, optimized robots.txt, and site submission to directories.
In addition, you can add keywords for your business to each feature/page of your mobile; these keywords are used to assist search engines to rank the site’s relevance to an end user’s search request. Links to social network sites will also assist in this process.
How is my mobile site built?
When you sign up you get access to the goMobi Control Panel. With the Control Panel your site can be easily built in minutes and edited whenever you wish. Another great feature is that some of the content from your desktop site may already be populated on your mobile site, such as your telephone number, address and logo etc. if your desktop site is hosted with Webvisions.
What is included in the package?
The following is included in every goMobi package:
- Hosting of the goMobi site
- Unlimited access to the Control Panel to modify your mobile site
- A fair use policy of up to 2,000 page views per day applies to traffic volumes
For goMobi to work, is an existing website required to use as a source site?
No. goMobi helps you keep the information on your mobile site in sync with information on your desktop site. However, thanks to its easy to use Control Panel, you can easily set up your mobile site as a standalone website.
How soon will my mobile site be live after I activate the service?
Your goMobi site should be open for business from the moment you click the “Get Started” button in the Control Panel. Depending on the domain you are using, there might be a certain delay as a result of how quickly the nameservers´ information propagates on the Internet.
How quickly are changes on a source site reflected on the mobile site?
When content on a source site is modified, which is linked from the goMobi site, changes are reflected immediately. Changes to content such as phone numbers and addresses are not reflected if they have been added to or amended via the Control Panel. You will need to modify that information manually in the Control Panel which is easy to do.
What browsers, phone types and cellular services are supported?
dotMobi’s DeviceAtlas is the most comprehensive and advanced database of mobile phones types and services in the market. goMobi leverages this technology to adapt itself dynamically to the specific phone in the hand of your visitor. From high-end touch-screen devices to lower-end phones, goMobi guarantees the best possible mobile experience to all your mobile customers.
How many users can the goMobi site handle?
goMobi leverages one of the most advanced technologies to ensure scalability and fast response even in the moments of highest pressure. However, a Fair Use Policy applies, which limits traffic to your goMobi site at 2,000 page views per day.
Does goMobi require a .mobi domain name?
It is recommended to use a .mobi domain for a mobile website. The .mobi domain is your opportunity to reach your audiences with information about yourself, your ideas, or your business on the mobile phone.
However, there is no problem to use a domain name with a different extension such as .com, .net, etc. You can also use a subdomain of your main domain name. Which means, if your domain name is yourdomainname.com, you can configure your goMobi website to work with the subdomain name m.yourdomainname.com.
I already own a domain name, can I use it for goMobi instead of getting another one?
Yes, you can use an existing domain. Make sure that the DNS of the domain you want to use for your mobile site is updated. You need to set up a CName record on the domain you want to use for your mobile site. This needs to point to lb.goMobi.info.
Can I add multiple domains to point to my goMobi site?
Yes. Just let us know which domains you want to point to your goMobi site and we can take care of the rest. Make sure that you update the DNS of the domains that you want to use [if they are not registered with Webvisions].
I have a domain name with another registrar, what do I need to do to use it?
You will need to make changes to the DNS settings of the domain you wish to use. You need to set up a CName record on the domain you want to use for your mobile site. This needs to point to lb.goMobi.info.
Can I transfer my goMobi subscription to another provider?
No, your goMobi subscription is a unique contract with Webvisions and so to transfer to another provider you would need to purchase a goMobi subscription with the alternative provider.