Webvisions Hosting FAQ's - Managing Your Account

Is there a one-stop tool for me to manage all my Webvisions services?

Yes, you can manage all your services from Webvisions by logging into your own account. From the Account Management panel, you can view your products (Domain names, hosting services or SSL certificates), billing information (print existing invoices, see the renewal date or change billing contacts), support channels (FAQs and email contacts) as well as updates on the status of the network and hosting servers by the Webvisions team.

Note: Safeguard your password by changing it at regular intervals so as to prevent losing it to an unauthorized party.

I forgot/ lost the login username/password to my online Account Management panel. How do I retrieve it?

You will be able to reset your login details by providing your username or domain name. Your login details will be sent to the registered email address. The information you will receive are your username, a reset code and a link to change your password immediately.

Can I add or install software to my Webvisions hosting service?

Yes. Webvisions web hosting plans support a wide range of applications such as WordPress, Joomla, Drupal, Magento and SugarCRM. Support that is application-specific is readily found online from the resources of the respective application vendors. Should you require additional information relating to the hosting service itself, please refer to the hosting guide or drop us an email at support@webvisions.com.

Can I monitor my disk space and bandwidth usage?

Yes, you may monitor disk space and bandwidth usage from your Plesk control panel. The Plesk control panel is meant for you to monitor and manage your hosting service.

I forgot/lost my Plesk control panel login information. How can I retrieve it?

You can submit a support request from your Account Management panel or you can send a support request ticket via email. When the Webvisions support team receives your request, a new set of control panel login information will be sent to the registered authorized owner of the hosting service.

Can Webvisions host domain names which you do not offer registration services for?

Webvisions can host any domain name. If the domain registration service is supported by Webvisions, you can even transfer your domain name over. Alternatively, if you prefer to keep your domain name registration elsewhere and host the domain name from Webvisions, you can just change the nameservers of your domain name to that of Webvisions.