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Anti-Spam/UCE/Malware Policy


The shared hosting brand, Webvisions, is part of the ICONZ-Webvisions Group.

 

Unsolicited Commercial E-mail (UCE) or "Spam" or "Malware" sent from any ICONZ-Webvisions Account or any websites/server hosted on our network that offers any services that support Spam, UCE or Malware activities are not tolerated.

UCE or "Spam" or "Malware" sent from anywhere on the Internet to any websites/server hosted on our network will not be tolerated.

UCE includes any e-mail that promotes web sites hosted on an ICONZ-Webvisions Virtual server, Dedicated Server or Co-located Server sent from an email address not associated with a ICONZ-Webvisions account.

UCE includes any e-mail that in anyway harasses, threatens or abuses authorized representatives of ICONZ-Webvisions, including but not limited to tech support representatives, customer relations representatives, and sales representatives, or otherwise abuses any of ICONZ-Webvisions' services.

Spam includes any e-mail that is sent on purpose to multiple parties within ICONZ-Webvisions despite being told not to do so and includes without limitation any email that is sent to multiple parties using dictionary attack or address harvesting software.

Malware refers to any software or program code designed to infiltrate or damage a computer system without the owner's informed consent. Malware includes computer viruses, worms, trojan horses, rootkits, spyware, dishonest adware, crimeware and other malicious and unwanted software.

ICONZ-Webvisions will give a warning to the customer (or the reseller/email contact) after the first incident of such a violation. After the second violation, the account will be terminated or banned without any further warnings. When terminated or banned, ICONZ-Webvisions reserves the right to re-activate the account (or not) at any time at its own convenience.

SPAM, UCE or Malware received from networks outside of ICONZ-Webvisions may be banned immediately without prior warning.

To protect our network and servers against Spam, UCE, Malware or activities which ICONZ-Webvisions considers unethical, ICONZ-Webvisions reserves the right to ban any IPs, domains, email, email content or computers whether within or outside of its network from accessing any computers or equipment of its network WITHOUT any prior warning. We also reserve the right to use any method, process, software or hardware to achieve the same effect above. In the event such blocking/banning results in false positives, please send evidence of this to abuse@iconz-webvisions.com and we will work with you to minimize them.

Please send any UCE, Spam or Malware complaints to abuse@iconz-webvisions.com (this account has no spam filters). If you decide to send it to everyone at ICONZ-Webvisions, we reserve the right to ban your email from our systems without notification.

Your abuse report may be forwarded to our customer as accompanying evidence of the incident.

Please do not send any complaints from non-publicly available or anonymous email systems (e.g. hotmail.com). We will not entertain emails from non-verifiable people.

We believe strongly in promoting "netiquette", or proper use of the Internet. A strong anti-spamming policy will benefit all of us by establishing ICONZ-Webvisions and our customers as effective sources of good intentioned businesses. In addition, it'll save our customers from having to pay heavy network and bandwidth costs associated with Spam, UCE or Malware.

Removing your account from our Spam Filters

While preventing the spread of UCE or Spam, well intentioned emails may get caught in our spam filters. Unfortunately, there is no clear or definite way to differentiate between non spam or spam based email. Spam filters can be made up of key words like "U N I V E R S I T Y D I P L O M A S" or "Turbo Boost Your Sex" in emails or from known sources of websites or IP addresses.

However, if your email account has been blocked by our spam filters, please kindly write in to abuse@iconz-webvisions.com and provide a copy of the blocked header email. We'll remove your account from our spam filters if you agree not to continue any further spamming to any ICONZ-Webvisions server.

Use of Network and/or Server Resources
ICONZ-Webvisions reserves the right to act accordingly if your server or website is compromising the resources of our network or other hardware through excessive bandwidth or other use. Such actions include but are not limited to immediate suspension or termination of your service with ICONZ-Webvisions without prior notification.

Your use or continued use of our services constitutes your acceptance of this Anti-Spam/UCE/Malware Policy.

This Anti-Spam/UCE/Malware Policy shall be governed by the laws of Malaysia and the parties agree to be bound by the exclusive jurisdiction of the Malaysia courts.

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